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Service Information

To be best prepared for your holiday departure to Medora Aura Family beach resort, we have prepared answers to frequently asked questions that you may need before coming to the hotel. Read them here.

We want to make your stay at the Medora Auri Hotel as carefree and enjoyable as possible, so our friendly front desk staff will be available 24/7 and answer with smile to any question you might have as well as help booking extra services.

Parking

  • 45 kn/day
  • electric vehicle charging station
Hotel Medora Auri provides you with a secure parking space at extra charge and according to the hotel price list, which you can see here.
You can park your car at one of three parking spaces which are distant 30, 100 and 200 meters away. Since the number of parking spaces are limited, they cannot be booked prior to arrival at the hotel.

Upon arrival and check-in, ask our friendly staff to accompany you to the nearest available parking space and provide you with detailed instructions how to use it. You will be charged for using the parking space at the end of your stay in hotel.
Parking

Internet

  • Free wireless internet access
All Medora Auri hotel guests have free wireless internet access throughout the hotel. It doesn't matter if you spend time in the room, on the balcony, have fun at the hotel's cocktail bar, pool or sea, Wi-Fi is available for you all the time. You will be provided with detailed instructions on how login to free Wi-Fiat the front desk in the moment of check-in.
Internet

Restaurant

  • breakfast: buffet table holding drinks (coffee, water, juices) are free of charge, all others are charged
  • dinner: all drinks are charged according to the restaurant price list
  • dinner supplement – 180 kn/person (children from 6-12 years pay 50%)
  • gluten-free meals
  • children's corner
Medora Auri hotel restaurant is open daily from 7am to 10am for breakfast and from 7pm to 9:30 pm for dinner. Breakfast and dinner in the hotel restaurant are served as buffet.
The restaurant experience is daily complemented by a show-cooking station where our staff prepares your favourite meals just for you. Besides our rich buffet offer, you can daily enjoy in discovering local meals in a relaxing atmosphere of our terrace from where extends unavoidable view on the endless space of the Adriatic Sea.
You can always ask our friendly staff, that will serve you in the hotel restaurant, to bring you a drink at extra charge. All you should do is to sign the receipt and pay it at the reception in the moment of check-out.
 
Restaurant

Holiday with children

  • additional services with extra charge: baby cot - 60 kn/dan   ;   stroller - 45 kn/dan
  • additional free room services: baby bottle heater, baby bathtubs, socket protection and baby toilet boards (available at reception subject to availability)
Hotel Medora Auri offers a wide range of activities carefully designed for a fun and educational holiday for children and a carefree holiday for parents.The Medora Auri Hotel also offers specially designed activities for the youngest as part of animation programs such as beach activities, children's playrooms and board games, as well as a handful of art workshops and a children's mini disco organized close to the hotel swimming pool. Besides numerous activities, between hotel pavilions is situated the children’s’ playroom Playhotel, full of many cheerful activities for children. Working hours of the playroom are from 10 am to 12 noon and from 3 pm to 6 pm, from mid-May to early October.
 
Holiday with children

Holiday with pets

If you would like to bring also your pet on holiday in Medora Auri hotel, you must announce it before arrival, by sending an e-mail at auri.reception@medorahotels.com or by call on phone number :+385 (0) 21 602 100.

In order to enjoy your well-deserved holidays and all hotel benefits, but also respect the comfort of other hotel guests, please pay attention to the four golden rules for pets stay in Medora Auri Hotel:
  1. pets (except guide dogs) are not allowed to enter the hotel common areas - swimming pools, restaurant, playrooms, wellness, gym and the beach.
  2. pets are not allowed to use beds and sofas in hotel rooms and is also not allowed to wash them in room bathrooms.
  3. beach in front of Medora Auri hotel is not intended for pet swimming. Pet-friendly beach is located 100 metres away from the lower entrance to the hotel.
  4. finally, we wish you to relax and enjoy your stay with your four-legged friend :)
Detailed rules of behaviour for pets staying in Medora Auri hotel you can read here.
Holiday with pets

Medical services

If during your stay in Medora Auri hotel you experience an unplanned situation and you need medical help and service, please contact our friendly staff at the hotel reception who will call a doctor for you.
The doctor will arrive at the hotel as soon as possible and service will be charged according to the valid price list approved by the Croatian Medical Chamber.
Hoping that here will be no need for medical intervention we wish you a pleasant and carefree stay at Medora Auri hotel!
Medical services

Tesla charger for electric cars

Holiday time is ideal to take care about the environment. All guests coming in Tesla electric car have a special Tesla electric car charger in front of Medora Auri hotel. For assistance and detailed instructions on using the charger, please contact our friendly staff at the hotel reception.

Tesla Destination Charging program enables charging Tesla cars at exclusive locations around the world. Thanks to special battery charging technology, after just an hour of fast charging, your car will be able to travel up to 100 kilometres. We are extremely proud of our partnership with Tesla as well as of our contribution to sustainable transportation and business.
Tesla charger for electric cars

Swimming pools and beach

  • pool deck chairs: no additional charge
  • beach deck chairs: set (2 chairs, table, umbrella, 2 cocktails) – 120 kn/day
  • baldachin – packages from 375 kn, 450 kn and 500 kn/day
A perfect holiday in Podgora would not be complete without modern and heated swimming pools and superbly arranged golden beach situated right next to the Medora Auri hotel. Swimming pools and the beach are ideal for families or couples where they will experience a great and authentic holiday experience in Dalmatia.
To make your holiday in Medora Auri hotel as relaxed as possible you can, for no extra charge, use daily our swimming pool and beach towels. And to help us preserve the wonderful Dalmatian environment for future generations, if they are clean please dry the towels in the warm Podgora sun. If you wish to keep your Medora towel as a memory or lose it, you will be charged 150 kn at check-out.
Swimming pools and beach
Camping in Parks